For support ops managers

Find every buried ticket before your customer does

Buried Ticket Audit connects to your Zendesk, scores every ticket by risk, and emails you a prioritised spreadsheet — in under 60 seconds. Daily or weekly, automatically.

Run your first audit free →

Then $49/month for unlimited audits + scheduling. No credit card to start.

Sound familiar?

  • ✕Tickets disappearing into unmonitored inboxes
  • ✕SLA breaches you didn't catch until the customer escalated
  • ✕Unassigned tickets sitting there for days
  • ✕847 lost tickets over 90 days

How it works

  1. 1

    Connect

    Enter your Zendesk subdomain and API token. Takes 30 seconds.

  2. 2

    Run

    We pull all tickets updated in the last 30 days and score every one.

  3. 3

    Receive

    A scored CSV lands in your inbox within 60 seconds — Critical tickets first, recommended action on every row.

  4. 4

    Schedule

    Set it to daily or weekly and forget about it.

Simple pricing

$49/month

  • ✓ Unlimited audits
  • ✓ Daily or weekly scheduling
  • ✓ Scored CSV + summary email
  • ✓ First audit free — no card required
Run your first audit free →